On April 4, 2013 at 11:18, Innovative A/V said...
We have never had a c31 ship without an RF remote??? look on the back, if there is an FCC sticker it IS rf. To setup the rf it is in the same menu setup as it has always been for all receivers. Also that is why you don't put 4 c31's on a genie, they will support more but can only run 3 at a time. Your setup should have been one hr34, three clients, on h25.
I was in Idaho doing a remote installation last week, and none of the supplied remotes had the FCC sticker. Fortunately, it was a vactaion house and I had my Portland client bring several of the unused RF untis from home.
I now know about the limitation, had to find out the hard way. We even asked specifically about how many units it would support!