I don't believe the tech has that right. Remember, they told me to open ports on the router because of my network connection issues, which is only necessary when you need outside access to the unit for maintainence. As Matt Good explained it to me, this equipment is designed for connection by an end user so it has to be fairly easy to set up, no knowledge of networking necessary. The receiver will work fine with dhcp.

However, if you want to use an android or iPhone app etc, it has to be set for static ip. The app asks for the ip of the unit and then searches for it. If it changes, like ip addresses do, the app won't connect.