I AM In the same Boat! I have a old Mx 950, I have used it until it broke, It is still functioning beside missing buttons and broken lcd screen. We know where everything is , so we can operate it blind. So I pulled a new ( was in a elderly clients house ) this thing was clean and functions better than the one I have, and it's FREE. But now I have W7 and I installed the virtual XP machine, I got it to sync, Almost ready to connect and I get " Unable to connect [EX-FI]" So NOW WHAT is it? I was almost ready to communicate with this remote and yet another road block. Anyone have any suggestions? Thanks for the help.