On October 5, 2012 at 10:57, Mr. Brad said...
Had an employee use the restroom in a customer’s house that wasn’t home. The toilet ran for a month before the water company shut the water off and informed the customer that he must have a “leak”. The water bill was $1200 and the customer wanted me to pay. The water company gave them a one-time adjustment and I ended up paying about $450. The most expensive “leak” ever. Pun intended.
Ironic part is that the toilet that stuck wide open, was a “low flush” model. I’m sure that little incident ate up its usefulness for a lifetime.
That sucks. I understand having to pay the bill for a mishap like falling through the ceiling or dropping the drill through the ceiling, but a running toilet? I know it would not have been running had your employee not used it, but he didn't create damage knowingly, and simply needed to go. I will have to let my guys know they an no longer use a customers bathroom, and just hold it until they get home.
