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Original thread:
Post 47 made on Monday August 20, 2012 at 10:57
cgav
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September 2009
1,568
Actually, the comparisons are valid. It's apples to oranges, admittedly, but still valid. It's extremely apparent you have some sort of axe to grind with URC for some reason.

The software is intellectual property and NOT NECESSARILY CONVEYED via a sale. They don't have to provide the software. That said, they WILL provide the software. It just doesn't come inside every box. I can't grasp why this is a problem for you other than some sort of campaign or personal vendetta against URC. It's how EVERY SINGLE remote manufacturer in existence, save for logitech, operates. Of course you don't want to discuss how this is a prevalent policy/SOP, as it weakens your argument.

If they provided the software inside the box, no dealer in their right mind would sell URC. I sell products of companies who support the custom installation market.

The warranty issue is a different matter. It's a legal issue. The product was manufactured for sale in the US. The warranty is valid and not required to go through a dealer to use. They may try to make it difficult not going through a dealer, but they have to honor the warranty.


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