I installed my first ICRealtime DVR last week, and everything worked fine from within the location on both my iPad and the clients two iPhones. Leave the club, doesn't work. I figured I had an issue with the ports. I know a few open ports for Cablevision, but this is a commercial account and figured different ports are open. So I just checked from my computer via the IE client, and it logged in fine. Recheck from my iPad using the same settings, and it will not log on. Not sure what I am missing here. Have not had any issues with other DVR's before from other manufacturers.