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Post 3 made on Friday July 6, 2012 at 21:28
Lurking Member
July 2012
Hi , I just bought the same remote. I can't configure it... I downloaded the software and it's not working. I called Phillips and although they are trying to help I think they have no clue of what is wrong. At first they told me the problem was my computer and to try on another computer which I did and the software doesn't work either. So I called bac and now they tell me they are experiencing problems with the file on and they are trying to fix it. After a few hours , they called me back to let me know they sent me and email with the link to the file I needed. The link was

I'm confused and really really disappointed with this product so far.


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