You are in for a world of hurt.

You will get NOWHERE without the programming software. Without the software, you have purchased a paper weight. I couldn't fathom any Crestron dealer giving you the software either. Even if they did, the learning curve is RIDICULOUS.

If you really want this up and running, you're going to have to find a local dealer to program this for you. This could be cheap or expensive depending on how extensive your setup is. As an FYI, the going rate for Crestron programming is upwards of $100 an hour.

I hate to be the bearer of bad news.