On April 10, 2012 at 19:01, fcwilt said...
The customer can STILL plug the phone into the RJ45. So simply providing RJ11 jacks doesn't make it fool proof.
Right, but this error doesn't expose equipment to phone battery and ring tone, while the other approach does. So in terms of errors, it's better to have a situation where a non-damaging error can occur.
On April 10, 2012 at 18:08, highfigh said...
I'd like to know why it would be any less reliable than an RJ11- once the plug is inserted, it's just there. Not like it's constantly being removed/reinserted.
If you can set up the wire so that there is no sideways force, then yeah, it should not matter. How often do you see a phone wire coming straight out from a jack? Hanging down, tightened slightly to the side, both put force where there is no side wall to stop it. And I'm sure there's a maximum spec for the allowable width of an RJ11 jack, and an RJ45 jack is quite a bit wider.