Yeah we have tried all the above. I will say that we replaced the drives in the client's server. We also replaced the drives in our own server. Escient claimed that this should not have caused these issues. We thought maybe there was something in the software that knew the drives were not original or not upgraded by "Escient" and would raise some kind of flag. But they say that is not the case. Whoever is left at Escient cannot come up with any idea what could have caused this. So we are going to send our server and one VC1 back to Panurgy and see if they can come up with anything different. I will report back when we get it resolved.
The client is ready to throw in the towel and use the Escient as a music only server and do something different for movies. My guess is that he is buying only Bluray now and has no real need for a DVD server that does not support Bluray. Maybe we can sell him a Kscape. :)
"When I eat, it is the food that is scared." - Ron Swanson