Ernie, the White directv remotes have always had a remote signature included with all commands. Until the x-series of remotes, that signature was the same for all models of white directv remotes. Now the different signature coming out of the x-series of remote, tells the HR24 receiver what menu to display.

If you want to test this, using one of the following models of remote, rc65x, rc65rx, or the rc65rbx, on the HR24, do the following:

1. menu> settings & help> settings> remote control>

what should be displayed:

Program Remote
Copy Settings
Reset Remote


Now lets turn off the remote signature:

1. directv device
2. press and hold MUTE & SELECT, wait for two blinks
3. enter 9 6 3
4. press CH DOWN

now retry following steps:

1. menu> settings & help> settings> remote control>

now you get:

Program remote
IR/RF Setup
Receiver Mode
Advanced Setups

to restore the remote if you wish:


1. directv device
2. press and hold MUTE & SELECT, wait for two blinks
3. enter 9 6 3
4. press CH UP

lesson over, :)