On February 13, 2012 at 23:01, Ernie Gilman said...
| It was always simply checking to see if TAPE was pushed in. AFTER telling them to turn the volume down.
While I was at a retail store in the eighties a customer was told by another salesman on the phone to check the tape monitor button BEFORE he was told anything about lowering the voume. After a loud sound was heard on our end of the line, the customer came back and said the stereo was now working but his little dog had a heart attack and died!