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Post 1 made on Tuesday January 31, 2012 at 23:47
Long Time Member
September 2004
Originally I purchased a harmony one. Returned it because of two main reasons.
1. The Devices could not be organized into the order that I would prefer.
2. I could not save my work to my own computer.

I then puchased the Philips Prestigo SRT8215.
Quickly programmed 15 devices into it and started testing ir commands.
Noted a few errors, so I was going to make corrections and retest.

When the remote was reconnected via usb, it prompted that a newer version of the firmware is available. I selected to update.
The remote failed to update and became unusable. It would not function.
Philips said no problem, take it back to the retailer for full refund or exchange.
I exchanged. I figured all of my programming work was lost.
I even uninstalled the Configo software and then reinstalled before connecting the new Prestigo. When I did connect, it asked if I would like to restore from my last save. I said yes and everything has been restored completely.

I am very happy with this remote and Philips customer service.
This remote was $80 cheaper than the harmony one.
The only big difference is that the harmony one also has a cradle for battery recharge. The Prestigo requires 3 X AA.
I'd much rather have functional over rechargable, especially for $80 bucks.

I will be doing more testing over the next while.
If anyone is considering this remote, then feel free to ask me a question.
Happy to test something out for you before you buy.

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