Originally I purchased a harmony one. Returned it because of two main reasons. 1. The Devices could not be organized into the order that I would prefer. 2. I could not save my work to my own computer.
I then puchased the Philips Prestigo SRT8215. Quickly programmed 15 devices into it and started testing ir commands. Noted a few errors, so I was going to make corrections and retest.
When the remote was reconnected via usb, it prompted that a newer version of the firmware is available. I selected to update. The remote failed to update and became unusable. It would not function. Philips said no problem, take it back to the retailer for full refund or exchange. I exchanged. I figured all of my programming work was lost. I even uninstalled the Configo software and then reinstalled before connecting the new Prestigo. When I did connect, it asked if I would like to restore from my last save. I said yes and everything has been restored completely.
I am very happy with this remote and Philips customer service. This remote was $80 cheaper than the harmony one. The only big difference is that the harmony one also has a cradle for battery recharge. The Prestigo requires 3 X AA. I'd much rather have functional over rechargable, especially for $80 bucks.
I will be doing more testing over the next while. If anyone is considering this remote, then feel free to ask me a question. Happy to test something out for you before you buy.