I've installed dozens of Harmony's, but never seen one act like this! When the customer presses help because he hasn't pointed his remote straight/long enough at the devices, the remote is sending the power command to the projector! In my experience, the help button will first send Input commands, not power commands until the later steps on the help system.

Anyone seen a harmony act this way? I'm going to try removing the projector and re-adding it. But since you can't modify the way the help button works as far as I know, I don't know how to fix this, and Harmony support sent me a response covering all the obvious things that I had already done.

Also has anyone found a way with these Panasonic projectors to have direct input selection? The unit isn't capable of skipping unused inputs, so the harmony is forced to send the input command 7 times to get from HDMI2 to HDMI1 and customers just don't keep it pointed that long times :)

Thanks for reading, look forward to your feedback!

Jeff