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Original thread:
Post 5 made on Monday January 16, 2012 at 08:24
Lurking Member
February 2011
Since I got a new Windows 7 computer, I am unable to download settings to the remote. Initially it did not even open the software, but I changed it to run in XP mode, so I was able to edit the commands. However I was not able to download the new commands to the device. I get the "The Remote Commander is not connected or not responding. Please ensure it is connected properly to your computer via the USB cable and click [Retry]" message. Meanwhile the remote screen reads "USB Mode," so it is obviously connected.
Any suggestions?

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