Thanks Tweeterguy, I did email Matt and we went over the situation. Unfortunately he wasn't able to respond until after I left, but he's waiting for the call when I go back. He told me one thing to check that may mean the network card is shot, so we'll see.

Ditto on that scapegoat, but it's the cable company pos. I should have told them to put in a modem and supplied the router myself.

Thanks,
G