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Original thread:
Post 1 made on Thursday January 5, 2012 at 15:15
GLS
Active Member
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October 2005
517
Hi guys,
Installed a Denon 3312 on Sat the 31st. Iphone app worked great, then suddenly couldn't connect. Everything works fine from the remote (MX780), system works fine otherwise. Back today (was sick this week) and had to dive into the network problem. Reset everything. Tech support had me do what he called a network dump that resets everything except the MAC address. Did that.

Figured out that network standby had to be enabled to turn on the unit once it was off. I could ping it from my phone when it was on, but not when it was off. So the app is working fine and controlling zones, power etc.

Second call had me opening ports 8080 and 10443 figuring that something was keeping me from getting to the internet. It is a cable company modem/ wireless router. Ambit Broadband is the router. Don't see a model number. I did everything I could think to do in the menus given, which were port triggering, forwarding and pass thru. Nothing seemed to help. Honestly, I'm not sure if I did the right things or if the problem isn't even router related. And I was very careful about what I changed.

Situation is still the same. I'm online writing this post. The iphone app still works the unit, I get feedback, etc. I can ping the unit from my phone, and the receiver shows up on the client list of the router, but if I try to go to Pandora it says no network connection. I tried a firmware update, but it just spins and says "connecting server" and never does anything.

I know some of you are pretty sharp with the computer stuff. Any suggestions? Any tutorials that are good to look at for info? Have you run across a situation like this before? Anything (positive) will be appreciated LOL.

TIA!
G
www.GordonsLight.com
"As iron sharpens iron, so one man sharpens another" Proverbs 27:17


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