I feel like URC got off covering my remote on a technicality. The power on the remote would come off and on intermittantly. Shaking it and pushing on the batteries would make it come on. I opened the remote to see if something was loose. Oddly, the plastic case was partially melted where the battery terminals are. This caused the terminals to come loose. This seems like a flaw or defect, almost like its overheated or something.

So, in the end URC wouldn't cover it because I opened it. I understand companies need to have policies, but it seems like they weren't really concerned about the issue but basically throwing their hands up and saying "sorry, too bad".

Is this typical? Anything else I can do? Be warned...


TIA,
Kevin