Joe,

Sorry about that. I did post the incorrect number. Try 800-467-9494. Someone there should get you on track. I have been adived that my replacement unit was sent out yesterday.

I did get assurances that here would be someone from Phili[ps looking into why the service people are giving such poor response to those poeple calling in for repair. I wouldn't hold my breath on the latter.

Please let me know how you make out.

Claude H.