So today I'm hooking my first prodigy P-IDOCV up and it wont power on. I check the voltage and it's at 24volts. I call tech support cuz I'm steamed by now and ask the guy if they check this stuff before it goes out the door. Absolutely he says....He writes up an RMA for me after I laid into him about all of the recent DOA's and I stomp back to the rack. I then decided to have a closer look at the power supply. I put my meter back on the connector and lo and behold....they had the 24 volt wire reversed on the connector.... Switched them out and it powers up...I thought to myself....Sure you check this stuff before it goes out the door.
Then later in the day I'm attempting to aquire a P-DIM-EX and it won't aquire. I'm only 30 feet away from the PMC2+. I must have tried the sequence 20 times and still couldn't get the stupid thing to connect...WTF?
