Hi,

New here. I have a 16 month old Harmony One and it will not charge in cradle. I took every thing back to Best Buy and by trial and error found that their remote charges on my cradle and my remote charges on theirs. Have changed batteries and update software and firmware. It is not the AC adapter.

When my remote is on the cradle the screen is blank and does not show the battery icon showing that it is charging nor does it make the beeping sound when I put the remote in the cradle.

Has anyone else had this problem. I really like the remote but this is alot of money to pay for something that will not work longer than 16 months. Please could anyone help.