I am new to crestron, and very used to easy ways to find IR discrete codes for the Prontos and Urcs. Crestron is without a doubt much better designed than any other control devices in my opinion, but i really started to feel that it's device's database sucks. They release new Device databases and you only find a few devices in there. you have to create your own. Am i missing something? is there like a "onlyoneremote" universal database to import? or do I have to pretty much learn everything?

Also, sometimes the original remote controls does not have discrete codes for on off or sources, but the unit is capable of doing that if you have the Discrete codes. How do you guys do? Search it online? Call the device manufacturer and ask for tech support send you an IR Hex file?

Thanks