Whew! You dodged a bullet there! Yeah, I know, I'm profiling here, but I'd get a little nervous when asking for exact technical information from a guy who writes "ya" instead of "you" (except as a joke). Saying that the people who made the equipment are a "buncha wise guys" also takes the seller down a few pegs.

I was in the field and worked over the phone with Niles during the massive improvement of their IR sensors about 18 months ago, and they are very professional and thorough, except for one thing. That was when I asked a detailed question and the tech said "I could ask engineering, but a)I don't know when we'd get an answer and b) I wouldn't know if it was the truth." I'm still waiting for someone from Niles to speak up and say that tech was not being accurate!