If this is the case, and pronto is closing up shop on us DIY customers I will have a TSU9800, TSU9600, RFX9600 and an RFX9400 for sale very shortly.

The only reason I went with pronto in the first place over control4 and other comparable brands was because of full access to the software and the ability to do things as needed.

Also I don't have an authorized dealer where I live so getting access through him is not possible at all either.

I too was only a level 1, it's really too bad if this is the road they choose.