I completely agree that for those upper end, multi room systems, Elan G!, etc. is the way to go, but I'm thinking on a completely different price point here. The remote PC software is a one time fee ($750 for a lifetime license, unlimited number of clients). I'm thinking maybe a $300 PC (I'm sure I can even find something rack mountable or just very compact), a global cache is between $150-$300, and a couple $50 webcams (or cheaper). I'm hoping I can find some free software for the basic functions of the Global Cache (if it doesn't already come with it). So for around $600 I could offer customers the convenience of remote support. By the way, I live at the beach, and there are a lot of customers here with rental houses. Renters always screw things up and press the wrong buttons.