Trying to decide whether to replace my 7500 with the Logitech 1100...reviews seem to be good and looks like it is as customizable as the Pronto. What will I be giving up?

No idea but the 7500 is an NG remote and your post might be better served in the Next Generation (NG Forum). Want me to move it?

please do--sorry about that

I'm beginning a project to replace a Harmony with a TSU9400. The Harmony will be reprogramed and moved to another room. The current Harmony program is unbelievably poor. I don't know (yet) if this is simply the case of an inept programmer or that the default programs generated by the online tools yield results that (in my and my customer's opinion) are poor or that the remote does not have much capability. Hopefully, my Harmony results will be better than the original programmer.

At the moment, I'm thinking that the original programmer was inept because there are a LOT of unfortunate little details about this installation. I'm not sure if the installer was mostly inept or if the customer had too much help by well meaning "expert" friends.

What are your expectations? What features will a new remote provide that your 7500 does not provide?

I've been totally happy with the 7500's capabilities but a couple of the hard buttons are not working properly. I can get the Harmony 1100 from Amazon for about $250 after rebate. Not sure if I'd be sacrificing the capability and customizability I've gotten used to, though.

If that Harmony is the one with the touch-screen, I think they allow you to create activity based configs with built-in device types. Not sure if they are as free-form as would be a pronto.

If it were me, I'd try cleaning the hard button pads with deionized water or possibly alcohol and a q-tip. However, if it is the spring-loaded metal that has gone, the only fix is to replace the EL unit in the remote as it has the metal tabs "welded" to it.

If that fails, I'd try to pick up a used one on ebay. I've never owned a harmony but did have the opportunity to test 2 "configurable" remotes from Sony a few years back and I can tell you that they were not anywhere close to the flexibility you have with the Pronto and the software was pretty much cookie-cutter in that you had specific slots for specific devices. I am sure harmony must be a bit more flexible but not sure just how much.

If in the states, you might give O1R (OnlyOneRemote.com) a call and see if they have an opinion on the Harmony as well.

Lyndel

A follow up.

The customer is gloriously happy with the TSU9400 and we are now discussing the practicality of flying me to his winter home to straighten out that system.

Now that I've "had my way" with the 1100, I felt more like it had its way with me. It is certainly quick and easy to program (about an hour), but my results were no better than the original programmer. I could have added or removed a few buttons here 'n there, but the navigation possibilities are what they are.

Maybe, I'll take another stab at programming the 1100, but I am not optimistic that I'll get decent results.

I'm sure that the 1100 is great for the DIY's who want something inexpensive, but I'm reminded of a pair of speakers that I built from scratch as a teen. Of course they were wonderful at the time and I was so proud and I saved so much money. Years later, after I experienced a few world class speakers, "horrible" would be the kindest, most printable word I can use to describe those speakers.

|| If it were me, I'd try cleaning the hard button pads with deionized water or possibly alcohol and a q-tip. However, if it is the spring-loaded metal that has gone, the only fix is to replace the EL unit in the remote as it has the metal tabs "welded" to it.

Lindel,
You refer to an "EL" unit. I have a problem with one of my buttons (one of the four under the screen) which has lost its "spring".
Can you tell me where or if I can get an "EL" if that's what is needed? BTW, I have a TSU 7500.